Panera Bread

Reviews

• Kris F.

  star star star_border star_border star_border 15 June 2026

  Ordered a sandwich and smoothie online for quick pick-up. Mediterranean veggie sandwich contained mushy tomatoes and brown soggy lettuce. My green smoothie had large chunks of ice that made it difficult to drink through the straw, flavors were good, but could have used a couple more seconds in the blender--very frustrating when you just want something you can sip quickly while on the go and not have to take the whole top off the drink to enjoy it.
  
  At the very least, my order was ready on time and their bathroom was clean when I went in to wash my hands before grabbing my order.

• Jeneise M.

  star star_border star_border star_border star_border 13 June 2026

  I wish I would've checked Yelp and saw the reviews before coming here, but Panera Bread is usually a safe and satisfying choice, especially during a road trip. Unfortunately this was not the case at this location....
  
  Traveling from out of town, we stopped off for what we thought would be a good, healthy lunch. Upon entering, there was no greeting, or even a smile for that matter. When our four meals were ready, I wasn't asked if I needed help back to our table, so when I made a notation that I will come back for what I couldn't carry, I guess I shouldn't have been surprised that no one responded. They just gave me a look. I also had to return twice for missing utensils. There was no acknowledgment in regards to that either.
  
  Unfortunately, it didn't stop there. My 2 sons who ordered the mac & cheese said it tasted funny. Upon my inspection, both bowls looked as though they were full of either over cooked or "old" / reheated pasta. My other son who ordered a peanut butter and jelly sandwich got peanut butter and strawberry jelly without any notice. (Who just assumes that switching the jelly is OK?). The appearance of the drinks left a lot to be desired, as there were was a lot of settling in the lemonades and teas I was though the machines weren't working properly. Some of them were just about empty, super thick & dark at the bottom.
  
  Sitting next to me was a couple who was also upset about both of their meals being incorrect from what they ordered. One of them ended up having his drink spilled all over him as out of frustration looking for a clean table. No one offered to help him by giving him napkins or anything. He literally had lemonade all over his shirt and shorts.
  
  The staff seemed to care much more about socializing with each other than anything else. A lot of them were in the back talking and joking around with each other. As a matter of fact, a few times I looked up and saw a few of them staring at us while they were standing around talking, but there was never any proper acknowledgment as a customer.
  
  As this is a yearly trip for us, I will definitely make a mental note not to come back to this location. I have been a Panera Bread customer for years and am familiar with their usual level of standard. There is MUCH better out there.

• Will H.

  star star_border star_border star_border star_border 2 June 2026

  This is not a good Panera.  The food is sloppily made and very overpriced.  The dining room is filthy always; I can say this after six times of going and seeing the same thing.  Napkins and crumbs all over, unclean tables, gross teas and lemonades with film and unmixed ingredients in dispensers.  Slow, slow, slow service.  Not indicative of this company's usual presentation.

• Catherine A.

  star star_border star_border star_border star_border 1 June 2026

  Ordered the bakers dozen bagels yesterday on the app. First they where short 2 of my bagels and had to get a different ones . Then we found out our chocolate chip bagels where raisin bagels. Not cool no one in my family likes raisin bagels.

• Mike M.

  star star_border star_border star_border star_border 27 May 2026

  Very poor quality for a Panera location. I got tied of calling customer service over wrong orders, bad quality of the food, etc.